For seven years I've kept organisations' core technology running — and reshaped how they use it — across renewable energy, finance, and the public sector. I administer the enterprise platforms, secure the environment, and hold the uptime that keeps work moving.
Then I lead the engineers who build the apps, re-engineer the processes around them, and stay in it until the tools are adopted and the business impact is proven.
I start with the business, not the technology. Every initiative begins with understanding how work actually happens — the real bottlenecks, not the assumed ones. From there it's disciplined delivery: prioritisation, agile execution across the SDLC, and governance built in from the start. But launching isn't finishing. I drive adoption through training and change management against a >80% target — then measure the business impact to confirm the tool actually moved the needle, and feed what I learn back into the next iteration.
Current-state process assessments, structured requirements-gathering sessions with cluster leads, and process mapping to find the real inefficiencies — not just the ones stakeholders name.
Digital strategy execution, product roadmaps, backlog management with traceability, and business cases that justify technology investment to leadership.
Sprint planning, stand-ups, reviews and retrospectives across an in-house engineering team — coordinating requirements through go-live and iteration.
Code-review standards, QA strategy, UAT coordination, and defect triage — with digital governance and regulatory compliance embedded into every tooling decision.
Enterprise AI deployment, Power Automate flows, and custom automations that collapse multi-day manual processes into minutes.
SOPs, training, and hands-on onboarding that turn a shipped tool into a used one — then KPI tracking and dashboards to prove it moved the business, not just the launch date.
I keep the core stack running — M365, SharePoint, Teams, Azure AD, tenant administration, endpoint security, and disaster recovery — sustaining 99% uptime. I led an Office 365 migration for 126 users with zero downtime.
I re-engineer how work gets done and turn strategy into initiatives that stick — across development finance, financial services, renewable energy, and the public sector. Right now, that means digitising the operations behind off-grid rural electrification.
I line-manage an in-house engineering team — backend, frontend, design, and QA — setting technical direction and running the SDLC that ships DREEF's applications.
Drove enterprise digital transformation across DREEF's off-grid rural electrification operations — delivering a .NET / React platform suite spanning Originating, Project Pipeline, Enumerator Management, Procurement, Productive Use of Energy, and a Learning Management System, plus shared Document and User Management behind a unified Workstation portal.
Translate business needs across many functions into scalable platforms that support investment decision-making.
Current-state assessments, functional requirements, backlog management, UAT, and milestone / risk / KPI reporting.
Delivery lead over a 14-person cross-functional team; embedded governance and NDPA 2023 compliance.
Administer the enterprise Claude deployment and design custom AI automations for PV solar design workbooks, survey data parsing, and community report generation — reducing multi-day manual processes to minutes and freeing technical teams for higher-value work.
AI enablement lead — deployment administration, tool configuration for new workstreams, and automation design.
Custom AI workflows, Power Automate flows, Microsoft Forms pipelines linked to SharePoint and Teams.
Designed and delivered a Goods Receipt Note system digitising receipt verification and approval, and an IT Request-for-Change system automating change submission, review, and approval in line with ITIL practices — strengthening procurement controls, audit traceability, and governance.
Microsoft Power Platform — Power Apps, Power Automate, SharePoint.
Improved governance and reduced approval turnaround across procurement and IT change workflows.
Led an Office 365 migration for 126 users with zero downtime while maintaining compliance and security. Separately, built an AI-powered memo generation solution on Copilot Studio over a SharePoint repository of 1,000+ organisational memos — reducing drafting effort and improving knowledge reuse.
Migration, custom business applications, and knowledge automation across the Authority and multiple clients.
Led an enterprise-wide digital transformation programme for the Bureau of Public Enterprises (BPE), directing two Power Platform developers to design and ship five business systems on a single low-code stack — replacing paper and email-driven workflows with governed, auditable digital processes.
Leave Management, Vehicle Fleet Management, General Admin Request, IT Helpdesk, and Performance Management.
Programme lead — requirements, delivery coordination, stakeholder engagement, and UAT across all five apps.
Planned and designed the Fibre-to-the-Home infrastructure for 67 estates — connecting roughly 10,000 homes and businesses to fast, reliable broadband. From technical site surveys and route feasibility to detailed GPON network designs and bills of materials, I turned raw ground into last-mile connectivity that people actually use every day.
End-to-end OSP design lead — surveys, route planning, technical drawings, and procurement documentation.
GPON / FTTX design, AutoCAD, QGIS, bills of materials, field-team and contractor coordination.
Whether it's untangling a process, standing up a platform, or getting AI genuinely adopted across your teams — I'd love to hear what you're working on.